We have managed over 5,000 tenants across the last 23 years, and in that time we have heard just about every threat and excuse for why a tenant isn't paying rent. Almost always, they try to make it our fault. The truth is simpler than that. There are only a few real scenarios where a tenant can legally withhold rent in Chicago, and each one comes with specific rules about what the tenant has to do first. Get those steps wrong and it isn't
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