Are you one of those landlords that hoped to be able to manage his own property but are now dealing with a tenant who doesn’t pay the rent and you are struggling to pay the mortgage? Perhaps your property has been vacant for many months and you’re not able to find a quality tenant and you’re steadily losing money. Maybe the contractor you hired to finish the renovation hasn’t show up for weeks and you don’t know who to contact because you’re an out-of-state investor. Let us help!
We have a proven track record helping investors just like you and can provide the resources and advice to turn any property around. Our turnaround strategy provides investors with a detailed understanding of potential options and establishes realistic financial goals based on achievable performance assumptions.
Our firm is a medium to large volume firm, but our organizational structure lends itself to a style of customer service found usually only in the smaller, mom and pop sized companies. Our landlord clients enjoy the benefits of a well resourced professional property manager while also enjoying the personal touch. How do we do it?
Each landlord client is paired with a property manager that will handle everything from marketing the property for lease to moving the tenant out after the lease terminates, and everything in between. For example, your property manager will be the one that meets with you to talk about our programs and services, manages the marketing and leasing of your property, process applications, coordinates the move-in and move-out, collects rents, sends late letters, coordinates maintenance, negotiates renewals, and even oversees evictions if necessary. If you have questions about these processes or any others, you simply contact your property manager—a person you will know personally.
Most of our competition uses a departmental system wherein most of the processes just mentioned would be handled by different people—oftentimes people that you will never meet personally. They don’t know you and you don’t know them. This causes confusion and confusion breeds discontent.
We are constantly searching for and investing in the latest technology to manage our process to ensure efficiency and consistency. Technology and automation have found their way into nearly every facet of our business allowing us to deliver superior service and results. From online owner and tenant portals to state-of-the art maintenance software we are able to provide 24/7 information and assistance both during and after our core business hours..
Many property management companies will charge you a management fee during vacancy. We don’t believe that is fair. We think we should only get paid if we are delivering a valuable service.